Digital Marketer • Ecommerce Leader • VR / AR / MR Evangelist

Category Archives: Misc

Apple just gave a middle finger gesture to BlackBerry

One of the first product launches I got to work on while at BlackBerry was our answer to the iPad with the BlackBerry Playbook.  In many ways it was a fantastic product - easier & more portable than an iPad at 7 inches, a better camera and a new OS that allowed the entire experience…
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Forget Animojis, Apple just created the future of ecommerce

Like many tech geeks, enthusiasts, and arm chair industry analysts, yesterday I sat through about two hours of sermon from the church that Steve built.

The facial recognition feature is getting a lot of attention around what it does for the user experience while enhancing security for the user. With that said, the ah-ha moment for me didn't come with the introduction of the Animoji, but when they applied that front facing camera and sensors to create the new Snapchat filters.

Apple just didn't enable a better filter - they have ushered in the future of ecommerce

A few years ago when I was working at 1-800 Contacts I witnessed the creation of one of the coolest new apps from our team - a virtual try-on tool for glasses that took the relatively poor quality of an ipad camera to scan your face and head so that the App could realistically place glasses on your face while accounting for shadows, weird nose, ear and eye alignment and depth issues while delivering an experience that would facilitate and enable ecommerce

The App was way ahead of its time - but it worked great and ultimately was part of the deal that saw get sold to Luxxotica (this happened after I left the company). Although the App worked really well, people used it mostly to showroom glasses frames and then searched the web for the best prices and generally bought elsewhere

By offering a superior camera with built-in sensors and technology to do facial (and potentially fuller body) scanning, Apple just made it easy for any retailer or ecommerce site to build their own virtual try-on experience.

Couple that with their new augmented reality tool kit, and suddenly you can picture a world in the very near future where trying before buying becomes a seamless experience from the comfort of your living room or wherever you please.  Your smartphone will finally become your ultimate shopping companion and no longer be used just to search for the best price or look for reviews after you've narrowed your choice down.

Your smartphone is now also your shopping discovery tool - or an upper funnel enabler as marketers like to call it.

Gone are the days when companies had to absorb the cost of physically sending products for consumers to try-on in their home first before deciding what to keep and buy. Although Zappos did this successfully, many others just couldn't take on that cost and stay profitable overall. It's not a model that scales very well.

I have no doubt that most of the focus in the days ahead will be on Animojis (and the in-appropriate ways people will use or spoof them) and filters - but by this time next year the industry will be much more focused on how the iphone x ushered in a new era in ecommerce.


8 tips to make your twitter profile suck less

Back in 2007 when I was blogging several times a week I thought twitter was dumb. 10 years later it's the platform I use the most and I no longer blog several times a week 🙂

Although some people still use twitter as just another platform to promote or publisher content from other platforms, I've grown to appreciate that it can be one of the best places to reach an audience at scale and unlike facebook, you don't have to pay for the right to reach them.

Over the past few months we've doubled down on our social strategy for our corporate handle @Purch and in going through that process I realized a lot of people still don't understand some of the basics to get the most out of their own twitter handle.

With that in mind, here are 8 tips you should adopt today if you want to grow your audience & suck less at twitter:

  1. You be you. Nobody wants to follow a corporate mouth piece or a profile that looks they'll just push a product or service on you – so don’t worry about talking about your favorite sports team, music, a tv show or movie or your next family adventure. Humor is ok too. With that said, nothing gets the trolls rolling more than posts that are overly political, religious or sexual.
  2. Personalize your profile. Have a real picture of you and choose a background image that aligns to you, your audience, or your focus of your profile. The more you make the profile seem like a reflection of who you are, the more likely people will engage & follow you back. When I curate my following list, the first thing I do is search & unfollow accounts that don't have real profile pictures. Others do the same.
  3. You are as good as your follower ratio. Never follow more people than are following you. It makes you look desperate. This means if you are going to bulk follow, do it incrementally and unfollow those who haven’t followed you back within a week. I also unfollow people who haven’t posted in over 3 months. Chances are they won't notice that you've unfollowed them and it helps your follower ratio. Ideally you have a following that is 25% or more than you are following. 2:1 ratios or more are even better. Try (for free) as a great audience curation & discovery tool.
  4. Don’t be a snob. Look at your new followers at least a few times a week. If they “fit” your profile by interest, industry or topic, follow them back! If you don’t reciprocate, many will unfollow you too.
  5. It takes two to tango. Only publishing your own thoughts won’t get you very far. Engage with others by liking, re-tweeting, or actively engaging & replying to other content. This will help you build an engaged following and show that you are an active member of the ecosystem. High engagement means a higher influencer rating from twitter which results in more followers.
  6. Know your audience. Who are you trying to reach or engage? Define your audience and stick to it and in return you’ll build a relevant audience who will want to participate with you. I'm only interested in following & engaging with the digital marketing & media ecosystem - so my curation and efforts reflect this 100%. Having 10,000 followers for example who are really into cat memes is not going to help you build influence & reach if your focus is on dog memes.
  7. Lists are awesome. Many twitter accounts have create “lists” of other people and publish them publicly on their account. This is a great way to follow a curated list of people on one topic of focus. It’s also a great way to harvest new followers to your tribe.
  8. When you publish or reply to other posts, add hastags that are releant to the topic or conversation. This makes your content more discoverable in twitter search which helps you build your audience. It also allows you to jump in & participate in conversations that are happening right now.

There's no shortcut to building a big & engaged audience.

Sure you can buy followers, automate some tasks, but at the end of the day even those tactics don't work unless you spend time every day interacting, following, unfollowing and engaging with your target audience. I personally spend about an hour each day doing "house keeping" on my profile while I will engage all day long.

The good news is that it does become easier to attract & keep your audience once you start getting some scale. With that said, be sure to always manage your follower ratio.

Why Wendy’s already owes #NuggsForCarter 1,718 meals

Over the last few days Twitter user and teen from Nevada Carter Wilkerson has been trying to get 18 million retweets after asking Wendy's how many retweets it would take to earn a year's worth of free chicken nuggets. He's already north of 1.6 million retweets - or about halfway to the most re-tweets ever.  18 million seems…
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